Ensure Every Call is Answered
Ensure every call is answered with Kixie’s ring groups. Distribute incoming calls to agents simultaneously or in specific order, reducing missed calls and improving response times. Customize with IVRs and call queues for a seamless call center experience.
Kixie's AI Human Voice Detection uses advanced AI algorithms to detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
Discover your hidden superpower. Sell with confidence and ease without those pesky tasks like voicemails, texts and follow-up emails slowing you down. Reach more leads in a fraction of the time with a robust power dialer coupled with cutting edge AI local presence.
Ditch the boring admin tasks and spend more time closing deals. All of your calls, texts, outcomes and recordings are logged in your CRM automatically, eliminating the guesswork and meticulous note taking from your sales process.
Three powerhouse features rolled into one. AI-powered local presence, spam detection, and progressive caller ID increase pickup rates by up to 500%. Say hello to more connections.
Kixie's phone number reputation management tools prevent your phone numbers from showing up as "Spam Risk" or "Scam Likely" on the phones of your prospective and existing customers.
Automatically ensure all of your calls comply with the Federal Trade Commission's (FTC) Do Not Call List and any internal DNC lists specific to your company or team.
Try Kixie's power dialer free for 7 days and experience the difference.
Power Dialer Session
- Live: 143
- Queued: 17
- Dialed: 3
- Avg Duration: 2:34
Connection Boost
Clean Caller ID Reputation: Caller ID Reputation
Ensure Compliance: Auto-check DNC Lists
Customer Stories
Join thousands of happy revenue teams.
"POWER DIALER = PRODUCTIVITY INCREASE! Seriously. Not only call volume but process improvement as well. Stop dialing now - download Kixie power dialer and get their excellent support for setup. You will be more relaxed - more focused - and more productive. Kixie kicks!"
M
Michael L.
Sales Development Manager
Frequently asked questions
What is a ring group?
Ring groups allow incoming calls to be routed to multiple agents in one of three ways: simultaneous, linear, and linear round robin – meaning fewer missed calls for your business.
How do ring groups work?
For incoming calls to a simultaneous ring group, all agents assigned to that ring group will be rung at the same time. The call will connect with whoever answers first. For linear ring groups, incoming calls will ring one agent at a time, based on their position on a list, until someone answers the call. For linear round robin ring groups, incoming calls are evenly distributed among agents: call 1 would go to agent 1, call 2 to agent 2, and so on.
What if no one in the group is available to answer a call?
If none of the agents assigned to the ring group are available to take an incoming call, you can choose what happens to the call by adjusting the “No Answer Action” setting. Calls can be routed anywhere except the same ring group.
How many people can be in a ring group?
You can add as many agents as you would like to a ring group, as long as they have an active Kixie account.
Can I add an external device (mobile phone, desk phone, landline) to a ring group?
Yes, within the ring group settings on the Kixie dashboard, you can choose which device an incoming call should ring to for each agent. You may also select multiple devices for a single agent, so that an agent receives the call on their cell phone and their Kixie dialer, for example.